Digital triage toolbar for distant session obtainable to NHS GPs

Digital triage toolbar for remote consultation available to NHS GPs

Three UK well being tech companies have joined forces to create a digital triage toolbar for NHS GPs.

The brand new device integrates eConsult’s on-line triage service with Q physician’s video session expertise and Cognitant Group’s ‘Healthinote’ verified affected person data service.

Sufferers can submit medical historical past questionnaires on to their GPs by way of the platform, which might then be prioritised and progressed when crucial.

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It additionally permits clinicians to reply to sufferers by means of a messaging service, which goals to cut back the necessity for affected person follow-up with the apply.

The toolbar will be downloaded and put in freed from cost by any GP apply that at present makes use of the eConsult digital triage system, constituting greater than 40% of NHS practices.


The COVID-19 pandemic has seen unprecedented adoption of recent applied sciences to assist handle the disaster by means of options to assist and enhance direct care.

The toolbar goals to reinforce distant affected person consultations and permit clinicians to take care of sufferers who’re self-isolating and forestall pointless journeys to a apply, decreasing the danger of an infection.


In a latest speech on the way forward for healthcare and classes for the NHS from the coronavirus pandemic, well being secretary, Matt Hancock, mentioned all GP appointments ought to be carried out remotely by default except a affected person must be seen in particular person.

Nonetheless, considerations had been expressed by the Royal School of GPs, with some arguing distant consultations elevated stress ranges for sufferers and medical doctors and will take the human contact out of basic apply.

Different gamers within the distant session area embrace Babylon Well being, Push Physician, Infermedica and LIVI.


Dr Murray Ellender, CEO of eConsult, mentioned: “We see this new service as a technique to streamline processes for each sufferers and medical doctors. It should enhance and quicken the response component from a GP, getting data to medical doctors and to sufferers, considerably sooner. That is important to offer the best care first time.”

Dr Chris Whittle, founding father of Q physician mentioned: “By bringing collectively tried and examined applied sciences like eConsult, Q physician and Cognitant, folks can get the care and recommendation they want, extra confidently and extra safely than ever earlier than.”

Dr Juhi Tandon, founder and medical director of Cognitant mentioned: “The flexibility for GPs to shortly triage sufferers, run consultations by means of a mixture of digital and nose to nose after which seamlessly follow-up with clear, dependable affected person data delivered on to their smartphone goes to be invaluable. It should massively enhance the affected person journey.”

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