Alan companions with Tanker for end-to-end encrypted medical chat

telehealth, Alan

Main French unbiased well being insurer Alan has teamed up with information safety firm Tanker to deliver end-to-end encryption to its telehealth chat platform. The service is the primary telehealth chat platform accessible to most people that’s end-to-end encrypted.


The Alan app hyperlinks customers with related docs by means of a messaging service or video-consultations, which allow customers to entry high quality medical care shortly whereas the platform handles all reimbursements. 

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Via the partnership with Tanker, Alan is guaranteeing its digital healthcare has the identical dedication to doctor-patient confidentiality as in-person healthcare. Utilising expertise beforehand reserved for messaging apps reminiscent of WhatsApp and iMessage or restricted to sure working techniques as with Apple Well being, the information shared by means of the chat service is encrypted so it’s only accessible to the consumer and the medical workforce. 

This offers Alan’s 115,000 customers complete management over their private medical information. 

Dr Pierre-Auguste Beaucoté, a common practitioner with Alan, praised the innovation: “Full observance of doctor-patient confidentiality and guaranteeing the utmost stage of safety for sufferers who use our telehealth platform is primordial. With client-side encryption, solely docs can entry the content material of medical conversations. The opposite would have been unthinkable.”


France has seen a significant improve within the utilization of teleconsultations because of the pandemic, going from 35,000 visits throughout the month of February 2020 to a mean of 400,000 teleconsultations per week since April 2020.

Because the pandemic has pushed telehealth into the mainstream, safety and privateness have been a high precedence, notably as these providers turn out to be built-in into the norm of healthcare post-pandemic. Not too long ago, Singapore-based start-up Physician Anyplace launched end-to-end encrypted psychological well being video-consultations to supply enhanced privateness for a stigmatised sector of healthcare. 


Charles Gorintin, Alan’s co-founder and CTO, commented: “The safety of privateness is a priority for all customers of web providers. It’s much more so within the case of healthcare. Alan is investing in expertise so that everybody can profit from the perfect care with full peace of thoughts.”

Clément Ravouna, co-founder and CEO of Tanker, added: “With out doctor-patient confidentiality, there could be no digitisation of healthcare. Alan’s imaginative and prescient will massively simplify our relationship with healthcare within the years to return. We’re proud to go ahead with them and supply them with the infrastructure they should make their platform safe.”


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